All orders from VIVETLLC are shipped directly from our trusted suppliers in China. Please note the following details regarding our shipping process:
2. Processing Time
Orders are typically processed within 1-3 business days. Processing time may vary during peak seasons or promotional periods.
3. Shipping Times
Shipping times vary based on the destination and the specific product. On average, customers can expect their orders to arrive within 3-7 business days. Please be aware that external factors such as customs processing may impact delivery times.
4. Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track the progress of your shipment by entering the provided tracking number on our website or through the designated courier service.
5. Shipping Costs
Shipping costs are calculated based on the weight of your order and the destination. The shipping cost will be displayed at the checkout before you complete your purchase.
6. Customs and Duties
Customers are responsible for any customs fees, duties, or taxes imposed by their respective countries. Please be aware of your country's import regulations and fees before placing an order.
7. Shipping Addresses
Customers are responsible for providing accurate and complete shipping addresses. VIVETLLC is not liable for any delays or losses resulting from incorrect or incomplete address information.
8. Order Modifications
Once an order is processed, modifications, cancellations, or address changes may not be possible. Please double-check your order details before confirming your purchase.
9. Lost or Stolen Packages
In the rare event that a package is lost or stolen after being marked as delivered, please contact our customer support team. We will work with you to resolve the issue and, if necessary, initiate an investigation with the shipping carrier.
For any further inquiries or assistance with your order, please contact our customer support at VIVETLLC. Thank you for choosing VIVETLLC for your football accessory needs!
